M&A activity will remain strong in the furniture design sector
In short, Italian design companies are "back in fashion" according to Ricciotti in the hearts of foreign investors. And the injection of funds by Private Equity represents a huge opportunity to create sustainable growth for the entire sector.
"Making a transaction with a Private Equity fund", he said in conclusion of his speech, "does not mean selling your company".
Who buys design online?
Great space was given during the Pambianco Design Summit to digital and Artificial Intelligence.
Because the answer to the question Who buys design online is: more and more people, all over the world. And the numbers say it, as already mentioned above: "Furniture is the third most purchased category in the online world", explained Stefano Leccese Renzetti, Manager, Multichannel Programs, Google Customer Solutions Italy.
The sector, almost non-existent before the pandemic, in fact experienced an acceleration in the three-year period 2020-2023 that would normally have required years of development and which, according to Google, will lead to an aggregate growth rate of 10.5%.
E-commerce therefore represents an opportunity not to be missed but which, to be exploited, requires a total understanding of the consumer and the use of artificial intelligence to address one's audience in a tailor-made way.
How does the public looking for design online behave?
Users who are looking for design online go there to find:
* inspiration on how to best furnish or manage the house
* research and discovery of products to buy
* direct purchase
Leccese Renzetti has always explained that of all the users who have purchased a design furniture product in the last six months, 44% were actively looking for something they needed at that precise moment, 28% were engaged in experiential activities in the home and furniture sector and the rest needed information aimed at a purchase in the coming months.
It is a scenario that offers great opportunities both for 28% who start from an online experience and end it with an unexpected purchase but also for 44% given that, again according to the Google report, for two thirds the search was totally un-branded.
What convinces a user to buy in e-commerce?
According to data collected by Google, there are three critical factors for success in the design sector e-commerce:
* products that arrive directly at home 55%
* simplicity in the shopping experience compared to the physical store 52%
* the possibility to compare different products 40%
How can a digital opportunity be seized?
According to Leccese Renzetti, the opportunities offered by e-commerce in the furniture design sector can best be seized through three strategic approaches:
* creating integrated online and offline experiences that do not conflict with each other
* interacting with users even when they are not looking for a product, offering inspirational or interesting content
* using the data, always in compliance with privacy rules, in campaigns and in the construction of taylor made messages
The other guests of the Pambianco Design Summit 2023
During the rich morning of work, in addition to the aforementioned, Roberto Gavazzi, CEO Boffi|DePadova took turns; Barbara Lunghi, Head of Listing Sales Italy Borsa Italiana; Andrea Sasso, Chairman and CEO of Italian Design Brands; Graziano Verdi, Chief Executive Officer and Co-Founder of Italcer Group; Lorenzo Pascucci, Founder and CEO Contract District Group; Francesco Zurlo, Dean of the Design School of the Milan Polytechnic; Sergio Nava, Director of Education Istituto Marangoni Milano • The School of Design; Cesare Chichi, Partner Architect and Co-Founder of 967arch; Michele Rossi, Co-founding Partner Park Associati; Marco Piscitelli, Molteni&C CEO | Managing Director Molteni Group; Daniel Lalonde, CEO Design Holding; Dario Rinero, CEO Lifestyle Design.
To see all the slides of the presentations Summit.pambianconews.com (starting June 29)